Challenges, or as we call them – opportunities.
Fragmentation vs. consolidation
At every stage of the traditional telco added-value chain, there will be a multitude of new players competing against and cooperating with one another. This fragmentation will be countered by a trend to sharper focus and consolidation among telcos.
Technology and network transformation
The separation of line and service, the decoupling of hardware and software, softwarization and cloudification of production, open architectures, and automation have the potential to change the established industry structures and disaggregate the classic telco added-value chain.
Changing customer needs and market pressures
Customer needs for individualization, seamlessness, convenience, high-performance connectivity, privacy, security, and ecological and social responsibility are rising. Telcos can benefit as many customers perceive them as prioritizing these aspects, particularly as national players complying with local regulations.
Do you seek guidance?
Discover how telcos can navigate fragmentation, leverage new technologies, and meet evolving customer needs.
