Legal Disclaimers & Data Protection

  • Privacy
  • Disclaimer
  • Intellectual Property
  • Compliance & Code of Conduct
  • General Terms of Contract


The protection of your personal data is a high priority for Detecon. It is important to us to inform you what personal data we collect, how your data is used, and how you can influence the process.

Who is Responsible for Data Processing? Whom Should I Contact if I Have Any Questions About Privacy at Detecon?

The data controller is, unless stated otherwise, Detecon International GmbH, Bayenwerft 12-14, 50678 Cologne ("Detecon"). If you have any questions regarding privacy you can contact or our Data Protection Officer at the aforementioned postal address or at

Note that where you have a business relationship with any Detecon entity other than Detecon International GmbH (including without limitation as a client, service provider, applicant, or if you have signed up for a newsletter at any Detecon entity other than Detecon International GmbH), such other Detecon entity is the controller of that data. If you have any questions regarding protection of your data controlled by any such Detecon entity, you can find contact details here.

What Rights do I Have?

With respect to any of the activities listed below you have the right

  • To request information about the categories of personal data processed, the purposes of the processing, any recipients of the data, and the envisaged storage period (Art. 15 GDPR);
  • To request that incorrect or incomplete data be rectified or supplemented (Art. 16 GDPR); 
  • To withdraw consent at any time with effect for the future (Art. 7 (3) GDPR);
  • To object at any time for the future to data processing that is to be carried out on the basis of a legitimate interest, for reasons arising from your particular situation (Art. 21 (1) GDPR), stating those reasons. You can object to data processing for direct marketing purposes at any time without stating those reasons (Art. 21 (2), (3) GDPR);
  • To request the erasure of data in certain cases under Art. 17 GDPR – especially if the data is no longer necessary in relation to the purposes for which it was collected or is unlawfully processed, or if you withdraw your consent according to (c) above or object according to (d) above; 
  • To demand, under certain circumstances, the restriction of data where erasure is not possible or the erasure obligation is disputed (Art. 18 GDPR);
  • To data portability, i.e. you can receive the data that you provided to us in a commonly used and machine-readable format such as CSV, and can, where necessary, transfer the data to others (Art. 20 GDPR);
  • To file a complaint with the responsible supervisory authority regarding data processing (for telecommunications contracts: the German Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragter für den Datenschutz und die Informationsfreiheit); for any other matters: State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia (Landesbeauftragter für den Datenschutz und die Informationsfreiheit Nordrhein-Westfalen)).

If you have a business relationship with a company of the Detecon Group other than Detecon International GmbH, you have the rights vis-à-vis that company set forth in part three ("Data Subject Rights") of the Binding Corporate Rules Privacy, in addition to the rights to which you are entitled by law. Note that where you have a business relationship with any Detecon entity other than Detecon International GmbH, you have – in addition to any rights you may have under applicable local law – the rights set out in Part Three (“Rights of Data Subjects”) of the Binding Corporate Rules Privacy in relation to that Detecon entity.

Whom Does Detecon Pass My Data on to?

To affiliated companies (group companies pursuant to § 15 et seq. AktG). This is the case if you either have explicitly given your consent or on the basis of a legal permission.

To processors, i.e., companies we engage to process data within the legally defined scope, Art. 28 GDPR (service providers, agents). In this case, Deutsche Telekom also remains responsible for protecting your data. We engage companies particularly in the following areas: IT, marketing, finance, HR, logistics, and printing.

To cooperation partners who, on their own responsibility, provide services for you or in conjunction with your Deutsche Telekom contract. This is the case if you order services from these partners through us, if you consent to the involvement of the partner, or if we involve the partner on the basis of legal permission.

Owing to legal obligations: In certain cases, we are legally obliged to transfer certain data to a state authority that requests it. 

Where Will My Data be Processed?

As a general rule, your data will be processed in Germany and other European countries. If, in exceptional cases, your data is also processed in countries outside the European Union (in so-called “Third Countries"), this is done only where we inform you about such and if either certain measures ensure a suitable level of privacy (e.g., through the EU Commission's adequacy decision or through suitable guarantees, Art. 44 et seq. GDPR), or if you have explicitly given your consent, or if it is necessary for us to provide you with services, or if it is prescribed by law (Art. 49 GDPR).

Within the Detecon Group, privacy and data security worldwide are subject to the Binding Corporate Rules Privacy (BCRP) of the Group Deutsche Telekom AG, which have been approved by the German Federal Commissioner for Data Protection and Freedom of Information.

Notice for All Visitors of This Website

Collection of Technical Characteristics in the Provision of the Website

When you visit our web pages, the web server temporarily records the domain name or your computer’s IP address, date/time of request, HTTP request header data, especially user agent, the file requested (file name and URL) by the client, the http response code, and the website from which you are visiting us.

The recorded data is used solely for data security purposes, particularly to protect against attempted attacks on our web server. We do not use it to create individual user profiles. Nor do we share this information with third parties. It is erased after seven days at the latest. We reserve the right to statistically analyze anonymized data records. We have a legitimate interest in that (Art. 6 (1) f GDPR).

Links to Social Media Networks

Some web pages include buttons for social media networks (such as Facebook, Twitter, YouTube, Xing, and LinkedIn) that you can use to recommend the services of Deutsche Telekom AG to others. 

To ensure you retain full control of the data, the used buttons only establish direct contact between the respective social network and the visitor only once you actively click on the button (one-click solution).

When the social media plug-in is activated or links in the pictogram are used, also for the purpose of sharing content (Art. 6 (1) a GDPR), the following data can be transmitted to the social media provider: IP address, browser information, operating system, screen resolution, installed browser plug-ins, previous site if you followed a link (referrer), URL of the current page, etc. On the next call, the social media plug-ins are once more provided in the default inactive mode, so that no data is transmitted on a subsequent visit. Further information on social media plug-ins, the scope and purposes of the respective data processing and further data protection-relevant information can be found in the privacy policy of the respective controller as well as in the explanation of the one-click solution.

Will My Usage Habits be Evaluated, e.g., for Advertising Purposes or Tracking?

We would like you to enjoy using our web pages and take advantage of our content and services. In order for you to find the services that interest you and for us to be able to design our digital service in a user-friendly way, we analyse your usage behaviour in pseudonymised form. Within the framework of the legal regulations, user profiles are created. In the following, we provide you with general information about the various purposes of the processing. By clicking on the "Your Cookie Settings" query, which appears when you access our websites, you have the option of agreeing to the processing or rejecting it in part or in full. Processing necessary for the provision of the digital service cannot be refused.

In any case, when you visit our website, the web server temporarily records the domain name or IP address of your computer, information on the device, operating system and browser used, geo-information down to a maximum of city level; the URL called up with the associated page title and optional information on the page content; the website from which the called individual page was reached (referrer site); the subsequent pages that were called from the called web page within an individual web page; the time spent on the web page; further interactions (clicks) on the web page such as entered search terms, downloaded files and videos viewed. This information is pseudonymized or anonymized. Pseudonymized data is deleted after 24 hours although we reserve the right to evaluate anonymized data even beyond this period. We have a legitimate interest in this (Art. 6 (1) f GDPR).


Upon your consent, we also use preference and analytics cookies (Art. 6 (1) a GDPR in conjunction with § 25 (1) 1 TTDSG.). The cookie banner displayed when you visit our websites (or linked further below on this page) provides you with further information on those cookies, their respective purposes and storage period, and gives you the opportunity to manage your consent. Should you wish to contact us regarding your consent, kindly provide us with the ID and date of your consent (that can also be found further below on this page).

Cookies that are required to deliver the web service and use key functions (“Necessary Cookies”) cannot be rejected. Further information on Necessary Cookies, their respective purposes and storage period can also be found in the cookie banner. The legal basis for processing Necessary Cookies is Art. 6 (1) b GDPR in conjunction with § 25 (2) No. 2 TTDSG.

Further information on cookies and consent can be found in the appendix on this page.

Services From Other Companies (Third-Party Providers)

We have integrated services from third-party providers that provide their services independently or under joint controllership with Detecon. If you consent to those services and visit our websites, data is collected and transmitted to the respective third parties, in some cases for Detecon’s own purposes. The legal basis for processing is your consent (Art. 6 (1) a GDPR, in conjunction with § 25 (1) 1 TTDSG). For information on further processing for the third-party provider's own purposes, please refer to the third-party provider's privacy policy (purposes, storage period and legal basis). Insofar as data processing is also carried out under joint controllership with Detecon, we inform you as follows.

To show you videos on our websites, we use the service YouTube, provided by Google Ireland Limited with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). YouTube collects data to provide users with better services – from determining basic information such as your language through to more complex services such as advertising.

What data is collected and how it is processed depends on how you use YouTube and your privacy settings. If you are not signed into a Google account, the data collected is stored with unique identifiers associated with your browser or device. This can, for instance, ensure that the language settings are retained during all browser sessions. If you are signed in to a Google account, data is also collected that is stored in your Google account and that is considered personal information.

The data is transferred to Google's computers and stored there. Google may transfer data to Google LLC in the U.S.A. and declares adherence to the EU-US Data Privacy Framework (DPF). The European Commission has found data to be adequately protected when transferred under the DPF (Art. 45 (1) GDPR).

You can find more information on Google's data processing and privacy policy here.

Notice for Newsletter Subscribers and for the Use of Gated Content

On our websites we provide a wide range of newsletters, mailings, and downloads. With your consent on occasion of the registration or the download (Art. 6 (1) a GDPR), the data from the relevant input mask will be transmitted to us and stored to provide you with the requested information and potentially further information by Detecon (on e.g. current studies, events, trends, and solu-tions) in the future.  

For our communication to be tailored to your respective interests in the most relevant way possible, and to make the efficacy of such communication comprehensible, and also on the basis of your consent on occasion of the registration or the download (Art. 6 (1) a GDPR in conjunction with § 25 (1) 1 TTDSG.), we use a technology in our newsletters and mailings called “web beacon” and cookies on our website when you follow a link. Web beacons are tiny graphics with a unique identifier. Their function is similar to that of cookies, and they are used to track users' online behavior. We use these to identify which emails have been opened by recipients and which content is relevant. We combine such data collected by web beacons with the personal data of our customers. We use cookies to record future visits of a registered user to our websites through cookies from our service provider HubSpot, as well as the topics viewed, the IP address, the geographical location, the type of browser and the duration of the visit. If you wish to manage your cookie consent, go to the cookie banner linked further below.  

HubSpot may process data in the USA as a participant of the EU-U.S. Data Privacy Framework, thereby deemed by the European Commission to provide an adequate level of privacy. As additional guarantees for such transfer of data, HubSpot uses contractual clauses pursuant to Art. 46 (2) (c) GDPR. 

After registering, you will receive a confirmation email to the email address provided. Only after you have clicked on the link contained in this e-mail is the registration completed (so-called "double opt-in procedure").  

You can revoke your consent to data processing as laid out in this section at any time by sending an email to We will then delete your personal data immediately. Additionally, you can opt out of receiving emails by clicking the link at the bottom of each email.

If you have not used any of our media for 24 months, we consider you not interested and will delete your personal data from HubSpot.

If you have downloaded gated content to our NetWorks products until 23.06.2022, we will store your data for a maximum of two years after you last contacted us. Your right to revoke your consent as set out above remains unaffected. 

Registrations and a user's consent for newsletters, mailings or downloads are logged and can be stored for a longer period as proof of such consent. We have an overriding legitimate interest in this (Art. 6 para. 1 lit. f GDPR). 

Notice for Visitors of our Facebook, Instagram, or LinkedIn Pages

We use the “Facebook Insights” functions of Meta Ireland Limited (“Meta”) on our Facebook and Instagram pages and the “Page Insights” function of LinkedIn Ireland Unlimited Company (“LinkedIn”) on our LinkedIn page (the providers collectively called the “Social Networks”) to obtain anonymized statistical data about the use of and visitors to our Facebook, Instagram and, respectively, LinkedIn pages. The legal basis is our legitimate interest (Art. 6 (1) f GDPR) in public relations and communication in general and, in particular, the optimization of our Facebook, Instagram and, respectively, LinkedIn presences, and to select groups that we want in particular to see our communication.

Via “Facebook Insights”, we receive information about the use of our Facebook and Instagram pages, in particular anonymized information about visitor profiles including demographic and geographic evaluations. These usage statistics may also be created by Meta across devices if you use Facebook or Instagram on multiple end devices (e.g., in the browser and in the app). When you are a LinkedIn member and you visit, follow or engage with our LinkedIn Page, LinkedIn creates similar statistics, in particular with data that was provided by you to LinkedIn, such as job function, country, industry, seniority, company size, and employment status data from your profile. Additionally, LinkedIn will process information on how you have interacted with our company page, e.g., whether you are a follower.

With respect to our Facebook and Instagram pages, Detecon and Meta Ireland Limited, Merrin Road, Dublin 4, Ireland, are jointly responsible for these statistics under applicable privacy law. We have concluded an agreement pursuant to Art. 26 GDPR with Meta on such joint controllership. The essence of this agreement and more detailed information on Facebook Insights can be found here. With respect to our LinkedIn page, Detecon and LinkedIn Ireland Unlimited Company, Gardner House, Wilton Plaza, Wilton Place, Dublin 2, Ireland, are jointly responsible for these statistics under applicable privacy law. We have concluded an agreement pursuant to Art. 26 GDPR with LinkedIn on such joint controllership. The essence of this agreement and more detailed information on Page Insights can be found here. Meta and LinkedIn, respectively, assume essential obligations on the basis of those respective agreements, in particular to inform data subjects and to safeguard data subject rights. Under the above links, you can also find out how to assert your data subject rights under the GDPR, in particular the right to request information and the right to object processing of the Insights data.

Independently of this, please note that the Social Networks may process further data from you on their own sole responsibility, e.g., through cookies. Whether and to what extent this is generally the case can be seen for Facebook here, for Instagram here and for LinkedIn here.

You can set the extent to which Meta collects data on your user behavior when visiting Facebook and Instagram pages as a registered user of Facebook here and as a registered user of Instagram here. You can also find more options for managing data processing by Facebook and Instagram, including an objection form, here and under the options for general settings for Facebook and Instagram. LinkedIn provides choices about the collection, use and sharing of a member’s data, from deleting or correcting data a member includes in its profile and controlling the visibility of its posts to advertising opt-outs and communication controls. LinkedIn offers a member settings to control and manage the personal data it has about the member.

All Social Networks may transfer personal data to countries outside the EU, including the United States, and rely on either a European Commission’s decision that the country has an adequate level of privacy or on standard contractual clauses approved by the European Commission to achieve such an adequate level of privacy.

Please note that communication via all Social Networks is potentially insecure. You can always contact us via other means, e.g.,

Notice for Applicants

We process applicants’ data only for the application procedure and its administrative handling. As a general rule, we delete your data at the latest 6 months after the end of the application procedure. We may store your data longer to the extent your application leads to an employment relationship and the data is required for that employment relationship. The legal basis for this is Art. 6 (1) b GDPR (decision on the establishment or, respectively, performance of an employment contract).

Data Security

All personal data on this website will only be transmitted in encrypted form. The identity of the server is known, and it is secured against unauthorized access by third parties. Effective algorithms check whether the data reaches its respective recipient completely and unchanged.

If you wish to contact us by e-mail, please note that due to the technical conditions of the Internet, confidentiality cannot be guaranteed for these messages. E-mails can also be changed by third parties or get lost.


We make information available on our websites which we select and check carefully and on a regular basis. However, we expressly point out that we do not assume any warranties for the correctness, completeness or up-to-dateness of the information offered on those websites. In particular, Detecon assumes no liability for content which is expressly or impliedly identified as third-party content. Detecon is not responsible for ensuring that such content is complete, correct, current, and lawful and that it does not inadmissibly interfere with the legal interests of any third parties. This applies in particular to any external links on the websites - we cannot accept any responsibility for their content.

We reserve the right to change, add to or remove any information on our websites without prior notice.

Detecon is not liable for any loss of data in connection with the use of documents, of information, of our websites, or any services accessible on those websites. Detecon is also not liable if you cannot use or access such documents, information, our websites or any services accessible on those websites.

Intellectual Property

The content of our websites is protected by copyright, as is the design or the “look & feel” of our websites. None of the retrievable contents here may be reproduced, printed, translated, processed in digital form, included in archives, or made accessible to third parties under a different URL without the express written consent of Detecon International GmbH. A link to our websites may be set only if the displayed Detecon website becomes the sole content in the browser window.

The Detecon symbol is a registered trademark of Detecon International GmbH. Other application, product, or company designations may be trademarks or business references of third parties. The use of such trademarks and business references is not permitted without express prior permission of Detecon or the respective owner.

  • ITIL® is a Registered Trade Mark of the Cabinet Office in the United Kingdom and other countries.
  • IT Infrastructure Library® is a Registered Trade Mark of the Cabinet Office in the United Kingdom and other countries.
  • ISO® is a Registered Trade Mark of the International Organization for Standardization (ISO).
  • COBIT® is a Registered Trade Mark of the Information Systems Audit and Control Association (ISACA).
  • TOGAF® is a registered trademark of The Open Group in the United States and other countries.
  • ISACA® is a registered trademark of Information Systems Audit and Control Association.

Compliance and Code of Conduct

The key to company success lies in a Group-wide company culture that is characterized by integrity, ethics, and personal responsibility. The ethical requirements that pertain to business operations and the workplace are becoming increasingly complex. Our Code of Conduct is the framework for guiding our behavior.

Compliance means to adhering legal provisions, the Company's internal policies and ethical principles and is crucial for us. Detecon is integrated into the Compliance Management System of the Deutsche Telekom Group. Find more information in:

Information concerning violations of legal obligations or Detecon rules and regulations can be reported to the Deutsche Telekom Group Compliance Management through the Tell me! whistleblower portal.:

This also includes references to human rights or environmental risks and violations of rights along our global supply chain. This can affect the actions of our employees in the Detecon Group companies' own business areas or those of our suppliers or business partners.

General Terms of Contract (Allgemeine Vertragsbedingungen)

The General Terms of Contract (Allgemeine Vertragsbedingungen) of Detecon International GmbH can be found here: AVBs



Necessary Cookies
These cookies are necessary for you to navigate through the pages and use essential functions.

Preference Cookies

Preference cookies allow a website to remember information that affects the way a website behaves or looks, such as your preferred language or the region you are in.

Analytics Cookies
These cookies help us to better understand your usage behavior. Analytics cookies enable the collection of usage and recognition data by first or third-party providers, in so-called pseudonymous usage profiles. For example, we use analytics cookies to determine the number of individual users of a service, as well as to analyze user behavior on the basis of anonymous and pseudonymous information about how visitors interact with the website. It is not possible to draw any direct conclusions about a person from this.

Services From Other Companies (Third-Party Providers)
Detecon pages integrate third-party services, which the third parties provide under their own responsibility or under joint controllership with Detecon International GmbH. When you accept to use such services, data and information are transmitted to third parties, in some cases for Detecon’s own purposes. You can find more information on the independent third-party providers in Detecon’s privacy notice For information as to what extent, for what purposes and on what legal basis further processing for the third-party provider’s own purposes takes place, please refer to the privacy policy of the third-party provider, e.g. by clicking on the provider’s name below.

Appendix to the data protection notice "Notice for all visitors of this website"

Please include your consent ID and date when contacting us regarding your consent: