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IT cost optimization: how to master your performance journey

Summary
In a challenging economic environment, cost reduction sits at the top of executives’ agendas. With an increasing share of overall expenses, IT has become a key lever for cost initiatives. Digital and technology leaders are now expected to cut costs - without compromising on value or innovation. Our research reveals where organizations can unlock significant cost optimization potential and how to design a performance roadmap that orchestrates both cost efficiency and value delivery. Discover how IT can become the leading edge of enterprise performance.

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    IT cost optimization

    Financial pressure meets digital ambition – a paradox shaping IT management in 2025

    Germany’s economy enters 2025 in a fragile state: industrial demand remains volatile, consumer sentiment subdued, and cost discipline once again a top priority. As enterprises tighten budgets, IT organizations are under particular scrutiny – expected to deliver innovation and efficiency simultaneously.

    While technology has become a core driver of competitiveness, it also represents a growing share of corporate spending. The challenge for CIOs and CFOs alike is no longer simply to cut costs, but to optimize intelligently – understanding where spending strengthens long-term capability and where it can be streamlined without risk.

    Key insight: 22.8% of IT costs are considered optimizable

    Our latest research among senior IT and finance leaders in Germany shows that organizations perceive an average IT cost optimization potential of 22.8%. This highlights a significant performance gap between current spending levels and what could be achieved through disciplined management and transparency.

    Personnel and labor costs hold the greatest levers (18.6%), driven by delivery productivity and workforce orchestration. External costs follow closely (17.5%), reflecting opportunities in sourcing and vendor management. Material costs – such as infrastructure or software – show lower elasticity (12.5%), underscoring their foundational role in stability and resilience. Across industries, optimization is not about reducing digital ambition but about increasing the value delivered per euro invested.

    Where the biggest levers lie

    The research highlights that upstream steering and delivery functions offer the highest optimization potential. Areas such as IT Strategy & Governance, Demand Management, and IT Development & Provision stand out with values above 24%.

    The logic is simple: decisions made at the front end of the IT operating model – where priorities are set, resources allocated, and sourcing strategies defined – have a multiplier effect on both performance and cost. By refining governance, demand steering, and delivery orchestration, organizations can achieve higher productivity without undermining innovation.

    Meanwhile, service-oriented functions display structurally lower optimization potential. Here, cost discipline must balance with service continuity and reliability. Quality beats cutting – in services, cost reductions quickly become visible.

    Labor costs as the prime efficiency lever

    Labor-related spending emerges as the most flexible component of IT expenditure. Particularly in development and provisioning functions, leaders see potential exceeding 20%.

    The focus is shifting from how much to reduce to how technology work is organized. Efficiency stems from industrialized delivery models, sourcing discipline, and better utilization of internal and external talent – not from scaling back capabilities.

    High-performing organizations demonstrate that efficiency and enablement can coexist, provided that productivity management becomes a continuous discipline rather than a one-time cost-cutting exercise.

    Context Matters: industries show diverging potential

    Efficiency expectations differ significantly across industries.

    The takeaway: cost optimization is not a one-size-fits-all endeavor. Ambition levels must align with digital maturity, competitive pressure, and organizational readiness.

    From cost cutting to performance steering

    IT cost optimization is not about doing more with less – it’s about doing better with what you have. The most successful organizations view efficiency as a strategic capability, combining financial discipline with digital enablement.

    Performance is no longer optional – it’s fundamental to securing today and leading tomorrow.
    Detecon proposes leading a digital enterprise performance agenda through ACT:

    Advance – Position IT as a strategic value engine within the organization.
    Calibrate – Strengthen financial discipline and align spending with value creation.
    Transform – Leverage technology as a catalyst for enterprise-wide performance.

    This integrated perspective ensures that cost optimization reinforces, rather than constraints, digital ambition. Strengthen your IT positioning, build self-sustaining efficiency, and enable your enterprise to become a true performance leader.

    Outlook

    As organizations move into 2026, the ability to combine cost discipline with digital ambition will define IT leadership. True optimization is not about cutting – it’s about steering technology with strategic intent, financial intelligence, and a clear focus on value creation.
    Those who master this balance will turn IT into a driver of enterprise performance and resilience.

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