Carina Muckel

Carina is Manager at Detecon, leading Customer Experience Management and Process Automation initiatives.

She supports Automotive and Manufacturing clients on their digital transformation journey towards customer centric and data-driven processes.

In her work, Carina advises clients successfully in developing use cases, defining and implementing sales & after sales strategies, rollout of digital business models, and in optimizing processes and enabling process automation.

Prior to joining Detecon, Carina worked as a Consultant with focus on Intelligent Customer Experience and eCommerce.

Carina studied Marketing, Management and Marketing Insights and holds a Master’s degree in Management from the University of Hohenheim.