Digital Transformation of Public Administration
The digital transformation of public administration is the most significant transformation project in the public sector. Digitalization offers the opportunity to improve services for citizens, to counter demographic change, and to relieve administrative staff of routine tasks. Moreover, laws and regulations simultaneously demand the implementation of procedures for e-government and in compliance with the Act for the Improvement of Online Access to Administrative Services (OZG). Detecon supports the public sector in offering to citizens and companies modern, reliable, and citizen-centric administrative services.
Detecon has set for itself the mission of securing holistically digital transformation at all federal levels. From strategy to implementation, we modernize and digitalize the public sector. We incorporate enterprise architecture management, change management, and business process management in our consulting activities as a matter of course while never losing sight of sustainability and governance requirements.
We realize online access for administrative management and implement portal solutions at the state level. Our work includes as well the drafting of economical IT strategies and holistic e-government concepts for municipalities. The data management and security measures we implement provide full control of data at all levels, including even single workstations. Our approach is oriented to the participation of our clients and ensures that all digital skills required in public administration are developed over the course of the project itself, assuring the future viability of the results.