What does the current digital maturity level of telcos look like?

To to analyse the digital maturity in telecommunications companies, a team led by Silvia Flachowsky and Felix Sprenger applied the Digital Maturity Model in workshops and surveys with clients across four different regions: Asia, Europe, Central Africa and South Africa, Middle East and North Africa. The Digital Maturity Model was co-developed by Detecon and the TM Forum and provides a structured and holistic approach to tackling the digital transformation.

For telco industry members, the study provides answers to the following questions:


  • What is the general status of digital maturity within telco providers?
  • What is the digital maturity level of my current organization compared to that of my regional peers?
  • Are there significant outliers among the dimensions?
  • Are there significant regional differences?

The results of the study show light and shadow within the organizations of Telcos as well as regional differences. Learn more now and click here!


Find out more now - the study is available for download here.

If you use Adobe Acrobat Reader, you can download an interactive version here.

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