OZG and Smart Government

The Online Access Act (OZG) is designed to drive Germany’s digitalization efforts forward. The OZG identifies 575 services that have been slated for digital realization by 2022. The OZG implementation catalogue is not limited in its scope to the responsibilities of public authorities; it seeks as well to maximize the benefits for all citizens and businesses. In the course of implementation, various components must be intermeshed. Specialist procedures in the back end must be structured uniformly by the standardization of interfaces. In the front end, these specialist procedures will be made available as digital “services” to citizens and companies via a web browser. In addition, all “services,” classified according to life and business situations, will be made accessible on portals. The concept also foresees the embedding in the portals of cross-sectional components enabling digital “identification” of the applicant(s) and the generation of digital notifications.

OZG Counseling at Federal, State, and Local Level

Detecon International GmbH supports many and various clients during their implementation of the OZG. During the projects, our experts focus on securing a high degree of quality coupled with a simultaneous enhancement of effectiveness. We pursue the approach of user centricity as a mean of increasing efficiency and appeal for citizens and businesses. In the future, citizens will be able to apply for services via a comprehensive service platform, eliminating the need to travel physically to government offices.

Federal Information Management (FIM)

As the number of digital citizen services continues to grow exponentially, structured and uniform data processing and storage have become essential prerequisites. This is the setting in which the Federal Information Management for the implementation of a nationwide data standard has been created. Its objective is to provide information to citizens in consistently designed data fields for form systems and in standardized process instructions for administrative processing. FIM comprises the three components “services,” “data fields,” and “processes,” whereby procedures for the structured submission of applications and notifications can be digitalized and made available. Using the FIM method kit, public authorities, specialist process creators, and IT service providers in public administration can access pertinent FIM information as required for their specific purposes. Synergy effects are exploited and solutions become available in reusable versions. The Detecon experts are trained in the application of FIM and have in-depth understanding of the FIM methodology. Taking this as our starting point, we will be happy to support you in your development of  future digital administration services based on the FIM methodology and in the implementation of groundbreaking results.

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