Detecon Alumni today: Alexander Luyken


Alexander Luyken, Alumnus from Detecon International
Alexander Luyken, Alumnus from Detecon International.

When did you work for Detecon? In what role?

From 2006 to May 2013 – thus covering my career from trainee to diploma student and later to Senior Consultant. Back then, the CRM department was rooted in the practice "Operations & Performance", later in the DTAG cluster and in the Knowledge Community CRM, Sales & Service.


What were your most formative Detecon moments?

There was this one moment on a Friday. I was an intern at the time and had just noticed that from Monday to Thursday there was a yawning emptiness in the consulting offices. The only person I saw during the day was the cleaning lady, and despite the annoying vacuum cleaner I celebrated her short presence as the social highlight of the day.

But that Friday the office was very busy and I enjoyed the presence of my colleagues and their anecdotes about their work on the customer front. One reported as another employee (of course from another company) boasted that he had already fought on five continents with bare swords without suffering injuries. Another colleague had heard that someone (from another company, of course) had managed to distill alcohol using the air conditioning in the hotel room. Then a colleague's enthusiastic voice rang across the hall: "Who wants to go to Cairo?" And I realized that Detecon was anything but monotonous.

A few months later I was on a plane, not to Cairo but to Athens where my first project and some surprises should be waiting for me.


And what are you doing today?

I am currently working at Deutsche Telekom to establish new forms of cooperation. Social media and the change of our physical working environment are two aspects of this. But also the promotion of corporate pride. Working differently, inspiring customers is our credo. In addition, I have recently been involved in content marketing.


What did you particularly appreciate about your job at Detecon and what do you miss about this time?

At Detecon, you are the only limiting factor in your own career. There is no vacancy needed to be promoted or to develop. Your own performance is decisive for your professional development. This may sound self-evident, but is rather the exception in most companies outside of consulting. Therefore, I often recommend young professionals to take their first steps in consulting.


In which 3 hashtags do you describe Detecon?

1. #Proud – Detecon has a very proud corporate culture compared to other companies. That's great, even as an alumni!

2. #Competence - Detecon as a brand stands for a high degree of competence and professionalism. I can now confirm this from the customer's point of view.

3. #Commitment - nowhere else, have I met so many committed colleagues, as I did at Detecon.


Thank you very much for the interview, Alexander!


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