ICASA Regulatory Authority for Telecommunications and Media in South Africa
Project: Support in the development of new spectrum pricing regulation

05/08 - 08/08
Status quo analysis and development of methodology for spectrum fee review; selection of best suitable pricing categories and parameters with regard to cost efficiency, fairness and affordability; new spectrum pricing regulation, administrative cost and revenue analysis ensuring cost coverage of ICASA; drafting of spectrum fees and consultative workshops with all stakeholders

Mobile TeleSystems (MTS)
Project: Understanding cost and profitability

02/07 - 07/08
Introducing Activity Based and Service Costing at the largest mobile operator in the Commonwealth of Independent States (CIS)

T-Mobile International
Project: Improving Generation of Customer Insights

11/07 - 05/08
Analyzing of existing customer segmentation strategy (private & business segment), reviewing and improving of current customer insight generation practice, reviewing available market research and DWH sources for new customer insights, adapting marketing strategy and product portfolio based on gained insights

Deutsche Telekom AG
Project: CRM Architecture 2010

02/07-07/07
Detecon was commissioned to design an architecture blueprint – from the business vision to the technical implementation – for a sustainable CRM landscape with a concrete implementation roadmap.

PT Telkom Indonesia
Project: Wholesale Business and Product Portfolio

11/07 - 03/08
Preliminary study - market development and trends; best practice study; definition of strategic focus; business and product portfolio; wholesale implementation framework (marketing, CRM, organization); financial model