Operations

Securing Operational Quality Through Efficient Business Processes

Securing competitiveness in a dynamic market environment full of business and technological challenges demands the ongoing analysis and re-engineering of business processes. Process disruptions, long throughput times, and activities requiring intense use of personnel have a direct effect on business results. And high customer expectations with respect to smooth-running processes for provision, elimination of disruptions, and billing for products and services can be met only by crossover, established business process management.

Detecon has developed a methodology which enables the evaluation of the maturity level of existing business process management and the optimization of core processes by the utilization of process blueprints. Years of experience in international projects and leading industrial standards are part of the input into our consulting approach. Comparison values give concrete indications of existing weaknesses and make it possible to derive measures for improvement, which we implement in cooperation with our clients. The focus is on the establishment of business process models, the re-engineering of core processes critical for success, the establishment of a permanent process management, the standardized documentation of process sequences, and process implementation. At all times, Detecon exploits the successful interaction of strategic thinking and operational implementation.

Back