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Top Studies

1. A Telecommunications Dichotomy

   Service or Product

2. Tabula rasa?

   The iPad and Tablet PCs: significance and consequences for telco operators.

3. Customer Experience Management in the Telecommunications Industry

   Market survey and action recommendations for the optimal design of customer experiences

4. Broadband Policy – the German example.

   A competition game with NGA networks.

5. Digital Dividend

   Making the broadband business successful