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Latest Studies
Published: 12.08.2010
A Telecommunications Dichotomy
Service or Product
Across industry sectors such as health care, consulting or automotive, there is an awareness and an understanding of the difference between a product-oriented and a service-oriented business model. How is it, then, that in one of the most important sectors, in telecommunications, this is often not the case!
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Published: 30.06.2010
Tabula rasa?
The iPad and Tablet PCs: significance and consequences for telco operators.
This Detecon Opinion Paper compares Apple's iPad to other computers and derive consequences for telco operators.
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Top Studies
A Telecommunications Dichotomy
Service or ProductTabula rasa?
The iPad and Tablet PCs: significance and consequences for telco operators.Customer Experience Management in the Telecommunications Industry
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