Within today's carriers the management needs to consider a set of perspectives in order to identify action need and to derive appropriate measures. Potential problems need to be identified as early as possible in order to allow counter measures before actually major business parameters are affected. Performance indicators should be well evaluated according to their strength and delay of their business impact.

Typical perspectives that are offered on a top level are for instance regional, product related or customer related scan of the business. Therefore business information needs to create the required view flexibly from a pool of operational data. The provision of a huge amount of data is no longer the problem; it's rather to select the important ones that facilitate the management process.

Only a standardized recurrent reporting ensures comparability and maximizes the reliability of management conclusions.
Based on a detailed analysis of the individual composition of business parameters and business objectives Detecon designs and implements the framework for a reporting tool with following approach:

• Determination of top level KPI set
• Decomposition & breakdown of top level KPI
• Design of reporting processes and templates
• Description of software and system requirement

For more Information please download our BM Tool Brochure.